Cox slow upload speed. and they try ro tell me ita my house ground causing issues. I use speedtest. Other possible causes behind the slow upload speeds are high internet congestion and data caps set by the ISP. I was on Ultimate and got around 180Mbps, I'm getting about the same with Gigablast. Later that evening, I checked the speeds again and received 7 mbps upload speed. Fix: Position the router in the room you frequent most or on the same floor. The issue seems to always resolve itself in time, but for the past 3 days it has been almost constant. The download speed is fine. Nov 25, 2023 · Hello! So I've just updated to a DOCSIS 3. janet4now. I work in accounting, so i do very basic tasks. Over the phone, we were promised Gigabit download and upload since we live in a new neighborhood with dedicated FTTP service. net. No problem getting on line and staying on . I am sure it could go higher the way it acts. Running a speed test shows good numbers (>200mbps download, >30 upload). 16 Mbps. 56mbps and my plan allows the highest 35mpbs. Seriously considering switching to Cox Business to see if this issue would end. Sometimes when I run the cox recommended speed test, I'll have around 8Mbps upload, and 30 seconds later I'll get 2-3Mbps upload. Now here I am 3 days later and I am getting the same problems. This is the major reason that makes the upload speeds slower. We don't have any splitters installed, and I have been getting slow upload speeds lately. It also allows you to assess your device’s connection to the Internet and explore what steps you can take to improve performance. Since mid to late last week, our neighborhoods upload speed is in the toilet. The new Ultimate tier has a faster download speed (500) but slower upload speed (10). Moments after we ended our technical chat the upload speeds did a dip back to 0 so as I had suspected the issue indeed was not resolved. On the best day, my upload speeds range between 10 -13 MBS That is the "BEST" offered. This is through both wired (modem and router are right next to my desktop) and wifi connections. 05 Score MB/s: 11. Jonathan J Cox Moderator Try myemail. Today my upload was average . COXFIBER(CUSTOMER) Cox 2Gig fiber running slow very laggy gilbert 85295 2024-04 The upload speed is so incredibly slow most of the time despite 2 different service technicians coming by to check on the system. I run a Plex server. Check Your Speed First Use the Cox internet speed test to gauge your current internet or home wifi speeds. Done the whole basic troubleshooting Our speed test starts by measuring your connection’s latency. 1) but my speed didn't improve. The next time you experience this can you run a couple of traceroutes and post them. . 0mbps . 34 - . I was told a modem would be needed only Cox would work, Lie #3 Xbox one slow upload speed. Doesn't matter what time of day or night it is either. I could kind of web browse, but I had to keep hitting the refresh button and would often get a time out and after entering a web address it would often just sit their way longer than usual. As a streamer, this concerned me because that is barely enough to stream on. Contacted CS but no resolution and lost connection in the process. Feels like my upload speed is being throttled. Also, it's possible the 2Gb plan might be upgraded to 200Mbps upload. Here are some signs of Cox throttling: Friends at Cox, I am at a loss. I wish they offered synchronous DSL instead of asynchronous because I feel like this is so silly. My signals look good. Restarting your modem and router can help in improving internet speeds. Thursday Dec 3 Type: DN Test Size: 86. My plan is Gigabit down and 35Mbps Up. Long story short when I had a problem with my Arris SBG8300 having intermittently slow speeds. 4 years ago. 3 Mbps. should have zero issues. I noticed perfect upload speeds the morning that I upgraded (10 mbps upload), I get home from work that same day and I'm back to 1-3mbps upload speed. Xbox one slow upload speed. Example: Cox Business 25 – 25 Mbps x 5 Mbps is 25 megabits per second download and 5 megabits per second upload. Yet the largest upload speed for cox is 35 mbps up and that's with 1gb down. I didn't want to take the risk because I would be dropping frames. All Cox Internet plans include 1. I'd get a good day now and then, or even a good week or two, but the super slow upload problem always came back. I've had technicians out probably 10 times. Slow upload speeds. Download speeds seem to be fine, but uploads dropping to less than 1 mbps with frequent timeouts. Distance & Obstacles: Speed drops if your router is too far from devices or near large objects that can hinder the signal. Slow speeds are consistently reproduceable. Sudden slow upload speeds. 15 mbs speeds. Woke up this morning with terrible packet loss and very slow upload speeds. 5Mbps is more than enough for a smooth internet experience. Slow upload speed since free speed upgrade Up until July 3 2019 I had the preferred 100/10 internet package in my Cox bundle and had 0 issues with upload speeds and streaming to Twitch. The sad thing is that i do not require much in terms of upload speeds. $150. No help!! Why is this happening all other devices have the upload speeds but not one but all 3 of my Xbox one’s ? We cannot stream with low upload speeds ! Gigablast extremely slow upload Hey everyone, I pay for the Gigablast package and up until yesterday I would typically see ~5-10mbps upload speeds but now I only see ~0. The Cox Business Internet Speed Test checks your connection’s download and upload speeds using your browser. Have tried connecting straight to the modem with no change to upload speed whatsoever, so it doesn't seem like a router issues. I enjoy streaming online games and an upload speed that slow is unacceptable! Before today the power levels on the downstream bonded channels were -22 - -23 with high codewords on certain channels. 17. Would upstream traffic because of Covid-19 cause this? We also have bad weather in the area. If you need help with billing or other account specific issues, please reach us on Twitter at CoxHelp, visit us on Facebook, or at cox. Cox actually deployed 85 MHz upstream in some areas. A VPN could slow down your internet upload speed. New Contributor. I've had a technician recently come out and clean up interference from my cable lines and my issues seemed to be fixed temporarily. Gigablast speed is slow. I message. Had 300/10 service, lucky to get a stable 2mbps up. 28TB. I connected my modem to my PC, bypassing my router and got 290/28. Simply turn off both devices, unplug them from the power source, and wait for about 30 seconds. My download speeds are more then adequate ranging from 200-350 MBps. 1 to . 3. 00Mbps up. Accessing Router Settings. Related Content. ADK_MechETech. Please check to ensure that all cables are tightly secured and free of damage. ISPs may throttle speeds for various reasons, such as managing network congestion or encouraging customers to upgrade to more expensive plans. Hello, slow upload speeds can be a real hassle, and we're sorry you have to experience this with your service. New modem and new router. However over the last couple of days my upload speeds wont go above 2 mbps and hover around 1 or even less that one which is not good for staying connected. ) Even when skipping my router and wiring directly into the modem itself. Slow Upload Speed Issue. After upgrading to gigablast speed with the panoramic modem the first 10 min's after installing showed an upload speed of 34 Mbps and then randomly my internet would slow down and my upload speed would drop to below 0. Note: The speeds display as download x upload speed. Since the free upgrade to 150/10 for internet my upload speeds have varied from . 185. My download speeds are perfect i get up to 960 wired at times, but my upload is not. Routers and other networking equipment may also be to blame. The download is wonderful, However anyone that works in Tech knows that for streaming and just plain surfing the web, UPLOAD is what is important. The only tiers that offer upload speeds above 10 Mbps are Ultimate Classic (300/30) and Gigablast (940/35). Download speed is almost always a constant 50+Mbps. 5mbps, and we are connected via ethernet and have perfectly normal download speeds. Download speed seems to be fine. 6 up for hours on end. Poor/intermittent upload speed. Nov 16, 2023 · The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. I'm very confused because things were working fine for months and now out of nowhere everything slows to a crawl. 02-. Test your Wi-Fi speed with a separate modem and router. Nobody can help. I test from many different sites including the COX speed test site. Note: Your subscription speed is delivered to the modem, not to your wireless devices. My download speed is just perfect but my upload is Cox Community; Internet; Forum Discussion. Just got off support chat which was a waste of time Upload speed has been insosistant today for me. 63. 1 modem and my download speeds have increased to the advertised rate on my plan (500+ Mbps) and I am very satisfied on that front. tv. 8/5 - Customer experience. I've measured this from various machines in the house, including a computer Nov 26, 2023 · Here from Las Vegas and I'm on day 3. This has been ongoing since September 2017 and I have had so many service reps out here I have lost count. Cox Go Super Fast starts at the promotional price of $110 for the first two years, after which the The last week and a half or so I've been experiencing slow upload speeds (10-17 Mbps). Arris SBG8300 intermittently slow speeds fix. Testing speeds on a wireless connection may not deliver the results you expect. While download speeds are running from 125-150 during peak usage times, upload speeds are ranging from 0. Plug them back into the power source and wait a few minutes to reconnect. It has caused my Avaya, phone system for work that's keeps dropping calls. I am decently familiar with how the basics of internet work. Step 4) In the Network and Internet window tab, click Change adapter settings. Normal speeds were around 900 mbps down, and uploads varied but could reach into the 20 mbps range. I call. I've changed all my cables, new routers, new modems, new line from the tap to the connection on my home. They look at it and say "everything is fine" & leave. this is UNACCEPTABLE. 0 modem) Doesn't matter what part of the day I've tried to run speed tests to verify it How the Speed Test Works. This coming from Cox Speed Test from myself and 2 neighbors. (most times 500- 800) and upload speed 35mbps most times. but the last few days its drop on most speed test sites down too . With Go Super Fast (1 Gig) and Go Beyond Fast (2 Gig) tiers from Cox, you can expect fast speeds delivered to all your devices. My upload speeds however tend to hover around 2 Mbps. Move your router to a more optimal spot. had them here months ago to rerun everything. Open a web browser and enter the default gateway IP address provided by Cox, or check the router’s manual for the specific address. To optimize your Cox Internet speed, you need to access your router’s settings. Ben S. Well, with my upload speeds + my upstream packet loss I effectively have 0. net Baton Rouge or New Orleans. I hear all plans will soon have 1/10th upload speed compared to download. 4) Mbps upload, which makes many services unusable. Speedtest consistently showed ~30Mbps download and 10Mbps upload. 7 mbps upload speeds. The Cox speed test sites are hosted on our own servers within our network. 113. over the last year intermittently I get upload speeds from literally 0. Step 3) Under Network and Internet, you need to click the View network status and tasks. However, my upload speed hasn't budged from what it was on the previous DOCSIS 3. Forum Discussion. Step 2: Connect a wired desktop or laptop to one of the wireless gateway’s Ethernet ports. 0 MBS to 0. I don't have an expected resolution date and time, all I know is Apr 29, 2024 · 1. I can't stream, play video games, or even upload a facebook photo. Downstream is fine. Cox upload speed 1mb with gigablast. -Becky, Cox Support Forums Moderator. 6 years ago Darren_B. Cox's speed test: 23 Mbps down and 31Mbps up, 16ms ping, 1ms jitter This is on the Ultimate tier, and if I wanted slow service, I would have kept preferred 100 or downgrade to Essential 30 Mbps 😞 Dec 30, 2023 · Step 2) Then type “control” and press Enter to open the Control Panel. 36mbps. Slow upload speeds For the past 4 days I have been experiencing extremely slow upload speeds, 0,07mbps - 0. From 2013-2017, I streamed (on multiple platforms) in high quality at roughly 4500 bitrate with crystal clarity. Cox support moderator The download speed isn't so bad but they often bring the upload speed down to 1 mbps or less. If you want a higher upload speed, you will have to call and plead your case to be switched to Ultimate Classic or bite the bullet and upgrade to Gigablast. but then why it work good all times before. To do this, it sends a small amount of data from your device to the nearest test server and measures how long it takes to receive a response. A user posted a signals page with 8 US channels in DSLReports. My download speeds are amazing but I rely mostly on my upload speeds because I like to live stream to a website called Twitch. 2,000Mbps. Today and yesterday, multiple speed tests (through Cox's website and otherwise) show a download >300 Mbps but upload of 0. When you get to 20 on a speed test it will go into limiting. I've contacted support but they were zero help and wanted me to pay $75 for a tech to come out and troubleshoot the problem. They will only let me go as fast as I pay for. It's in and out. 126: Atlanta I live in Southern Arizona and for the past 3 or 4 months my upload speed randomly drops from the normal 35 down to 1 or lower, making anything that involves uploading a file or streaming in discord impossible. 5-1. For basic online activities like surfing the web and checking email, even ADSL’s 1. This has been an ongoing intermittent issue where most of the time I get 1/4 to 1/10th the speed. Download speed fine. All tests net same result, horrible upload speeds and major packet loss! The down and up speeds are up and down and in and out. 1. Shop providers at my address. 0. We can't guarantee speeds once traffic leaves our network; however, you should get comparable results from other sites. 25 TB (1280 GB) per month of data usage. Gigablast - slow upload speed. After he left, everything worked perfectly for an hour before the upload speed dropped back down to under 1mb/s. Jul 11, 2023 · Cox technicians have no idea what the problem is as everything looks healthy. Longer term is high-split and 4. Cox Internet at a glance. In previous posts and conversations, I have gone to great technical lengths to resolve issues with upload speeds. 01. Speed Test. I would ask the same thing about the speed test that you ran, are you using the 5GHz wifi band to test your speed or are you hardwired? I would ask that you please hardwired a computer directly into your modem and run a speed test at speedtest. Start Cox Net Download Speed Upload Speed Latency Your IP Address Cox Market; Fri Jul 15 9:18 PM: Yes: 307 Mbps: 9 Mbps: 19 millisec: 70. I'm consistently having a time out during phone calls from the low slow upload speeds. My download speed is fine, 250-350 mbps according to speedtest and I am also using an ethernet connection. Ping is 9 ms. 5mb to 12mb. I had this issue a few weeks ago and a tech replaced the stuff on the outside of my house and it was better. Also tested via wifi on pc and phone. I tried bypassing the router and connecting the computer directly to the modem. Now using a 30 foot QS cable with one break (but a good connection) to a 20 foot QS cable. Asymmetric DSL (ADSL) usually has speeds up to 1. My download speeds are roughly in the low to mid 200's (Docsis 3. I had that problem with Cox for months (actually about two years). I pay for 150/10. By Brianne Sandorf. I decided to start streaming this summer which made me realize that I have extremely inconsistent and mostly low upload speeds. But I am an avid user that is trying to use a constant 10-20mbps upload for livestreaming, and video upload. I have Gigablast - which hardly ever gets the speeds Cox says it is. . Quality Matters: Modern routers maximize speed. Step 5) Right-click on the current network and then select the Properties. Can't use any voice chat software with the crazy packet loss. I pay a lot of money in the gigablast service and no one seems to have a clue Aug 31, 2021 · Signs of Cox Throttling. 03. Tested with multiple speed tests and the internet is slow to load new pages and more buffering on videos. Tech support over the phone says everything appears OK from their end. So, the upload speed is important. UNACCEPTABLE - Slow and Intermittent Upload Speeds My family and I have been loyal Cox users for over 3 years now. 4 years ago jkirk77. Go Beyond Fast. yet constant packet loss throughout the day, even at night time. 9 Mbps. This is fine for streaming sports but is completely unplayable for gaming. At first, Cox let customers on the 300Mbps SLOW UPLOAD SPEED. and it was fine for a bit till i started using it I have gigablast as my internet service and my upload speed has dropped to around 5Mbps. I know how exasperating it is to have slow upload speeds while gaming & streaming. Cox Support Forums Moderator A couple of months ago, our family upgraded to the Cox Gigablast Internet package. I needed an upload speed approaching 1 Mbps to maintain my work connection, so it really made it hard to do my job. I'm currently on Preferred 150/10. Cox just did "maintenance" tonight, and my usual ~38Mbps upload is now being obviously capped almost exactly at 20Mbps. Paying for the Gigablast plan and only getting 1 mbps upload speeds. We are detecting signal issues, which can cause slow upload speeds. Been getting suuuuper slow upload speeds over the past week or so. like wtf. 6 Score Mbps: 93. 01 to 0. help@cox. For data usage in excess of plan, 50 GB blocks of data will be automatically added for $10 each (max overage charge of $100 per month; $30 per month for ConnectAssist). Nov 8, 2022 · The download-to-upload ratio set by most ISPs is not symmetrical, implying that upload speeds are not prioritized. Reply. Jun 13, 2023 · Solution 1: Optimizing Router Settings for Faster Internet Speeds. I normally get 29-33 all day long, my plan is a 300/30. Step 1: Run our speed test on a smartphone, tablet, or laptop connected to your Wi-Fi network while standing next to your router and record the speed test results. Contact Cox Customer Support. Just curious if anyone else is experiencing the same problem. 4 mbps. Solved all Ingress problems, fixed slow speeds and Stability, even with McAfee running. Nov 20, 2022 · Modem/router/PC all connected via CAT7 cables. We are on a 250/10 plan. We decided to switch back to our previous router/modem to see if it was a router/modem problem, and the upload speed issue persisted. Download speed is actually fine, ranging anywhere from 100-200 Mbps. For months now - multiple times weekly I'm experiencing slow upload speeds . So I've been experiencing terrible upload speeds for years. Kevin Very low upload speeds tonight for some reason. This has been the case since net neutrality was repealed in 2018. I'd like to check the modem performance levels when you have a moment please email your full name and address to cox. the last few nights have been especially bad. Jun 8, 2019 · I have the COX Ultimate internet package (300 down and 30 up). 0 modem (10-12 Mbps. VA area (23320 zip). This morning I tested it again and got 1 mbps upload, so I went to the Cox store and swapped modems. Or at least less of a difference with their asynchronousity. Jul 1, 2023 · 16. View Plans. So this issue is crushing my ability to work from home. Feb 11, 2021 · Cox's "Ultimate" Internet plan with 300Mbps download and 30Mbps upload speeds was changed to a 500Mbps download, 10Mbps upload package early last year. I had a technician come out to test the line, he plugged his device directly into the Cox outlet and showed he was getting around 940Mbps so I For 2 days now I have had near zero upload speed, when I run speed tests I get anywhere from 0. See thread here. I am a designer and video producer and I work from my home studio a lot. There is also now about 5% packet loss. Router Placement . This problem has been a consistent issue. Always around 148. Upload is struggling for 1Mbps, way lower than my average of 7+Mbps. Thursday Dec 03 Type: UP Score Mbps: 0. Most speed tests demonstrate how long it takes to download and upload data across many elements of the connection, including the Cox network, the public Internet, the network the speed test service is using, and your home network. At this point, I have no idea what to do. Email PDF and Excel files. Mine is 34 I think, and every time I run a upload speed test it's like it hits a brick wall at that speed. Save changes to files stored on the cloud. 3 MBS. modem is netgear cm1200 + netgear xr500 router. Cox Community; Internet; Forum Discussion. We typically just reset our modem and moved on with our day, but this past month our internet service has gotten considerably poor. Some people often confuse throttling with limiting. Per our Google Wifi log, it dropped from 20 Mbps to 2 Mbps on 12/26. 6 Score Mbps: 88. New CAT7 cables. Feb 17, 2017 · Incredibly slow upload speed/packet loss For the past couple months, me and my roommates have been experiencing outages daily (2-4 times a day usually). For What is considered a good upload speed for cox Today all of a sudden the upload speed of my connection has gone from about 33mbps to 5mbps (I'm on gigablast) tested on google, cox's speedtester and fast. Connecting directly to the modem makes zero difference, I'm dropping packets to the first hop on cox end. on the 50/5 plan that normally I get 100/10, but lately have only been getting 100/1. If you pay for 20 up. Somedays I get what I pay for and others I get below 1. The Internet speed has always been sufficient as what was promised, however today when I did a speed test, I only got ~70 Mbps upload. 3 - 2. cox. So I talked to Cox, they said to try my modem to double check the speed, I am "rated" for 250/25. Got on with Tech support, they had me change my modem, did that, still terrible. I ran the Xbox One speed test randomly during different times of the day and sometimes I get up to 5 mbs upload and other times I get 0. Jul 21, 2023 · We have had very low upload speeds and intermittent stalling of downloads over the past few days (7/19 - 7/21-23) in the Hampton Roads. Thursday Dec 03 Type: DN Test Size: 86. Update: Getting a third Service tech out to my place on Tuesday. For best results, test your speed by plugging directly into your modem. Anybody have any ideas how I can get the speeds I am paying for? Feb 22, 2024 · For the average internet user, a good upload speed to shoot for is 5Mbps. The speed test then measures your download and upload speeds. 5 week vacation yesterday to extremely slow download speeds. Turn off your VPN. Very slow upload speeds. Reset Your Router and Modem. Jun 25, 2023 · Yup, permanent. Distance: The further the device from the router, the slower the connection. Any ideas? Everything was fine, Great speeds on Up/Down, I even had the rep check the noise levels. 00 upload speed. 25 mbps. That measurement, recorded in milliseconds (ms), is your latency. May 11, 2023 · Bitdefender, Malwarebytes, and Norton are popular, reputable options. Overall Quality ⁃ 3. May 15, 2024 · Many customers credit Cox cable internet for being fast and reliable—but pricing and customer service could be better. Cox is my ISP. Definitely seeing more 2-3Mbps upload test results than anything close to 10, sometimes I've even gotten 0 back. Since Cox is throttling (traffic shaping) upload speeds to specific gaming endpoint servers you will get poor gaming performance. Upgrade If Needed: Old routers can significantly limit speed. Speed test results have varied from 40-220 (usually around 170) Mbps download but only 0. I have contacted Cox customer support six times now, and have had no results. Cox throttling is when Cox Communications intentionally slows down a customer’s internet connection speed. TLDR: speed test shows high speeds, browsing slow on all devices. 100Mbps. 6 to 0. During parts of the day it will be around 700 down and 35 up, which is great, but then change to 700 down and . 6 years ago. I bought new equipment and upgraded to Gigablast (Docsis 3. 3/5 - Dollar value. 12 Score MB/s: 0. It seemed to fix the issue somewhat at first, but again I am noticing the same drops each day. For a casual internet user it would only be a slight inconvenient. This speed is through my hard wired main pc through an ethernet cable and also my wifi speeds are slow. I have the Ultimate internet package which gives up to 300mbps download and up to 30 mbps upload, but the last few days, ive been getting from . 5Mbps, while cable internet can have upload speeds from 5Mbps to 50Mbps. Please let us know the results. I hooked my router back up and I'm back to 290/4. Problem background: I returned from a 1. A. However, the Go Super Fast (1 Gig) and Go Beyond Fast (2 Gig) tiers deliver speeds that are faster than some of today's most advanced smartphones, laptops, and tablets are capable of supporting. Sometimes It's 10 to 11, then 5 min later it's down to 4-5. I posted in the Netgear forum to see if a router can have that slow down even when its a wired connection. I've noticed my Gigablast is experiencing very slow upload speeds at various times throughout the day. Nearly unusable for gaming. 2mbps Score MB/s: 11. com. Tried rebooting the modem and bypassing the router and have the same issue. Routers are affected by physical obstructions and wireless interference. I have called and called, begged cox and even CRIED to please fix SLOW UPLOAD SPEED I have Gigablast - which hardly ever gets the speeds Cox says it is. Outdated ones might limit your connection. Now I'm trying to gather some information to see if there's something simple I am missing. Plan Limits: A router can't exceed the speed of your paid plan. Tried multiple devices, wi-fi connections, direct connection. Speedtest by Ookla offers free desktop and mobile apps to test your internet speed and diagnose connectivity issues. Unlimited and 500 GB Additional Data Plans can be added for an additional monthly charge. I am having packet loss and slow upload speed again. Please help! Background info on things I have tried: He recommended my to exchange my router at a Cox store, which I did that night. 6/5. 2 - 1. I went through the normal process rebooting and recycling the power, etc . 08. We average about 0. I am a streamer and tonight I cannot even stream because my upload speeds are about 0. I am also having serious packet loss! This is clearly something on Cox's end. I live stream on Youtube and been having consistent upload speed issues. We have had great download loads speeds for watching videos, playing games, etc but it wasn't until I started a gaming channel that I noticed how bad the upload speeds were in my area. Cox caps at 35 upload even at gig speeds, which is intentionally capped due to them not wanting the uploads to contest their other two way communication services( video on demand, phone, cameras and other internet up streams) Another option is to check if 1,000/100 is available in your area with cox. 5 (usually around 0. 8200 A Speed Test is a tool you can use to help understand your Internet performance. 8/5 - Speed and reliability. With verizon I had 15mbps up/15 mbps down (this was a while back) and with shentel I had 50mbps up/50mbps down. Max speed was seen in a few tests, but not reproduceable. vq br ra ox jq uj ab rr vh ev